Welcome to West Herr Nissan of Orchard Park
Service took longer than expected. They gave a loaner. Brought it back when when my vehicle was done. I judge a business on how they handle problems. They treated me great! Thanks to Michael Wright in service.
Always up front and honest. Helpful and knowledgeable staff. Easy to get an appointment that fits your schedule. They strive to accomplish customer satisfaction!
The service was completed and the technicians did a good job. We are pleased with the service.
I’ve been going to West Herr Nissan since 2013. Always great service. Just purchased my leased Rogue
Very friendly service, kept me updated with finding of diagnostics, feel Mike did a great job
West Herr Nissan service is always the best. Patty & Mike are very nice and take care of all our needs. Thanks again.
Very nice to work with. Mike was a very good salesman. Would recommend to all my friends.
Great customer service overall. Still treat me and my old juke the best. Thank you!
Very happy with West Herr Nissan. They made our car buying process very easy and stress free. Nichole was awesome and made the process very easy.
I been a loyal customer since 1992 and will only get service, purchase at this dealership . I deal with the best employees here . Patti, Len, Jason , Cindy , Pete , Aaaron , Jeremy , Ernie who is now retired . All the new faces that r replacing the original team are doing well and stepping up and I have faith that will one day be as great as they learn . Until then I know Patti and Jason and the above still have my back with my servicing needs . Len with any sales referrals . I plan on keeping this last purchase forever ! Thank all of you guys for decades of outstanding customer satisfaction and service !
Very pleased with the overall sales experience. Kyle was outstanding, patient, knowledgeable and walked us through the entire process quickly..
Service department top notch always Always fit me in honoring preventative maintenance and extended warranty repairs with service vehicles awaiting me. I am always taken care of!
They have always help in anyway possible very professional /they always listen to your concerns
All the people there are friendly + always willing to help any way they can. It's always a pleasure to go there.
went to dealership on 5/8/23 to look for a car. Talked to salesperson Bradley Cooper told him what I wanted to see. He came up with a car That I liked, offered a test drive and explained the ins and outs of the car. I was impressed with his knowledge. On 5/23 after sitting down and going over terms I purchased said vechile. I was impressed with his sales pitch. it was a pleasure. .
The appointment was easy to make, The appointment happened on time. The work was completed in a short time and the problem with the dim headlights was fixed.the staff was friendly and courteous. I feel the entire session was excellent.
Noise thumping in front end and Patti got me right in!!!Patti is the BEST
Service is the reason i keep coming back to purchase new one's and how sales treat there customer
They were very very helpful with all my needs The customer service was beyond my expectations!!! Thank you !! I highly recommend them to everyone!!!
Extremely helpful for my situation. I love my new car ! Mike Baratta is the best
Excellent service. All staff knowledgeable. Work completed in a timely fashion. Would recommend dealership highly.
Very courteous, explained what they were doing to my car. Did my oil change and my inspection.
Stopped at West Herr Nissan in Orchard Park to speak with Mike Wright about a possible problem with the AEB on my Nissan Rogue. Not only did Mike check the car out, he performed a radar laser software update on my Rogue while I was there. Have been doing business with this dealership for 25 years, and I have never been disappointed. Always helpful and professional- goes above and beyond what is needed,
Excellent service department! I have been a customer for 5 or 6 car leases and have only good to say about both the sales staff and the excellent people in service. These are people who bring you forget your inspection is due, will remind you and squeeze you in. Super place!
Great dealer with friendly staff. In the past 12 tears i have gone there I have no problems
What Sets West Herr Nissan of Orchard Park Apart?
Customer First First
Contact-Free Process Second
We Deliver Third
We Give Back Fourth
Expert Service Options Fifth
Expert technicians and advisors are ready to keep your vehicle in top running condition.